Air Conditioner Home's Guarantee


60 Day Returnssatisfactionguarantee

Your order is backed by a 100% satisfaction guarantee.  On select products with the "Free Shipping Both  Ways" or "Free Return Shipping" image, we're also extending  our return policy to 60 days to make sure you're satisfied with your purchase. 

If for any reason you need to return or exchange one of these designated items, please see our Returns page to initiate a return.  Returns will be accepted on merchandise that is in resale condition and must be initiated within 60 days from the date of purchase. 

No Restocking Fees

We're making it easier for our customers to enjoy our best selling products without any risk.  On select products with the "Free Shipping Both Ways" or "Free Return Shipping" image, we're waiving the standard 15% restocking fee. 

Free Shipping Both Ways on Select Productss

Don't forget to look for products marked with the special "Free Shipping Both Ways" image. On these select items, we're offering free ground shipping to the 48 contiguous states AND free return shipping. If you're not 100% satisfied with your purchase, contact our returns department and you'll get a free return label via email - your domestic shipping costs are prepaid.

Free Return Shipping on Select Products

Select products will also have the "Free Return Shipping" image.  On these items, we're offering return shipping to the 48 contiguous states.  If you're not 100% satisfied with your purchase, contact our returns department and you'll get a free return label via email - your domestic shipping costs are prepaid.